MDAC First Listen (part XXVIII)
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Igloo Audio
Registered User
The Benchmark DAC1 volume pot can be easily fix/serviced and then I would suggest comparing to a fully modded MDAC.
Peter
Suopermanni
Member
Would there be any places in Cambridgeshire or nearby that would fix the problem? It would certainly raise the resell value of the Benchmark. He will need to sell the Benchmark DAC in order to FUND the MDAC.
Steven Toy
Accuphase newbie
There are certain things like cars that will always have to be manufactured in Europe even if the company making them is based in SE Asia. Tasha and I are now on our third Hyundai built in Ostrava, CZ. It will always be cheaper for the likes of Jaguar/Landrover, Hyundai, Nissan, Honda and Toyota to manufacture in Europe than to ship from Asia. These cars tend to be designed in Europe too
and let us not forget that the entire supply chain will be based in Europe. Tasha now works for a company that makes body parts for Toyota and Jaguar/Landrover. The latter are manufacturing cars in China for the SE Asia market using parts manufactured 8 miles from here!My hi-fi consists of your own MDAC, a Rega CD player made in England, the pre and power amps designed and built in Wales, speakers designed and built in Scotland, interconnects and mains cables made in Yorkshire and a mains block and acrylic supports made in Cheshire.
The only "Asian" bits are the speaker cables from Hong Kong and some internal wiring from Furukawa.
Igloo Audio
Registered User
I'd suggest contacting the U.K. distributor SCV as they will most likely have many contacts given this was a common problem.
Peter
Stilgoe1972
pfm Member
John W, Gotta say that it seems remarkable that you are able to make a separate business out of your own product going wrong. Pretty good going. At least none are going to waste!! , but doesn't say a lot for the build quality in the first place looking at the numbers your trading here.
PhilCTTE
Senior mumbler
Think you'll find the majority if not all of johns business are dealing with upgrades. There were figures shown by John that there are in fact small numbers of problems percentage to what has been sold. Don't forget the Mdac had outsold everything else by a large margin. So the number of reported problem will reflect this.
JohnW
pfm member
Sorry - you seem to have an axe to grind here - lets say that Audiolab have shipped 20K units of MDAC to the European market since its launch in 2011 (I've long lost count) - the 40 units we will try to scrape together as salvaged units makes up for 0.2% - I hardly believe that this is indicative of poor build quality, in fact returned units available at Audilolabs UK service centre are so low that I'm worried if we will be able to meet our requirements for those 40 units.
MDAC is not MY product, Dominik and myself designed it as consultants for Audiolab - we have no finical interest in it since we stop working with Audiolab towards the end of 2011.
I had no intention in "profiting" from failed units - the original idea behind sourcing salvaged units was to provide a donor unit for those who have a Toy or Fusioned upgraded MDAC - I've spent a huge amount of time upgrading these units - they are very good performing DAC's, and it would be a shame to see them taken apart for the sake of GBP370. Since my original offer to provide salvaged units for TOY / Fusion owners (who coincidently get the MDAC2 PCB AT COST - read I'm not profiting from these in anyway) others have asked if we can also source units for them...
There are over 20K MDACs in Europe - I have NO NEED to try and profit from messing about trying to arrange and then store salvaged units - rather I'm just trying and help - what I don't appreciate is someone trying to put these efforts into a bad light for some unknown reason?
Its sad to see when "friendly support and service" is twisted and warped into something negative
SADStilgoe1972
pfm Member
"We" , I didn't realize that you were affiliated with the mdac business, now I understand
I thought you were just a very enthusiastic mdac owner. Good use of rejects anyway
I look forward to hearing an MDAC 2 when they are sold in the UK judging by the feedback of the upgrades here. Good luck JW.Stilgoe1972
pfm Member
Twisted and warped!!! Come on , it's a casual observation. Sorry if it's taken in such a way that may so deeply offend you. It wasnt meant in such a way.
"we" can also mean "we, forum members" and "hear of relatively few failures" could mean "see relatively few people reporting failures on this forum". It doesn't itself imply one's affiliation with some business."We" , I didn't realize that you were affiliated with the mdac business, now I understand
Good use of rejects anyway
There are over 20K MDACs in Europe - I have NO NEED to try and profit from messing about trying to arrange and then store salvaged units - rather I'm just trying and help - what I don't need is some poster trying to put these efforts into a bad light for some unknown reason?
Its sad to see when "friendly support and service" is twisted and warped into something negative
To me that has been quite clear from the first moment. I don't really understand what all the fuss is about. Everyone are welcome to buy a new MDAC instead, if they feel the savaged option is somewhat unclear/unfair.
Honestly, John is doing us all a favour. If profit was what he was looking for, consulting for ANY big hifi company would prove way more efficient and EASY. I don't have a Fusion/Toy MDAC, yet I found far more attractive the savaged option than buying a new unit. Hence I (gladly) have paid for one.
Stilgoe1972
pfm Member
I'm sure SQ will be along shortly if I have misunderstood what he said and will correct me by saying he isn't affiliated with MDAC.
Steven Toy
Accuphase newbie
"Stilgoe" is being a nasty little troll.
misterdog
Not the canine kind
Or just badly misinformed of the facts.
John's design and Audiolab's quality control are obviously completely unrelated.
What is remarkable and unusual is that the broken MDACs are being re-used to make a far better product.
Apart from the above there's the fact that there's actually a shortage of failed units for the small number of people on the list who want them.
So overall a remarkably pointless post
This forum seems to have more than its fair share of trolls. The only reason I'm here is because John is.
My very first MDAC went back because it was faulty and was replaced with another by the dealer. The replacement had a minor problem with the headphone jack (now fixed by John). So yeah I wasn't over the moon with the quality control, but that's Audiolab not John, I believe.
As a direct customer of John's, all I can say is that his MDAC upgrade (in my case a Toy Premium) has blown my socks off. I had to wait a long time for it though. So it's quality, but not quick. I would have no qualms buying MDAC2 from him, I'm sure it will be amazing.
I'm now a fan, and I agree with Tunkejazz that John is doing us a favour. He's also been very much a gentleman in not responding to such trollishness in the past. It's unnecessary IMHO.
My very first MDAC went back because it was faulty and was replaced with another by the dealer. The replacement had a minor problem with the headphone jack (now fixed by John). So yeah I wasn't over the moon with the quality control, but that's Audiolab not John, I believe.
As a direct customer of John's, all I can say is that his MDAC upgrade (in my case a Toy Premium) has blown my socks off. I had to wait a long time for it though. So it's quality, but not quick. I would have no qualms buying MDAC2 from him, I'm sure it will be amazing.
I'm now a fan, and I agree with Tunkejazz that John is doing us a favour. He's also been very much a gentleman in not responding to such trollishness in the past. It's unnecessary IMHO.
Stilgoe1972
pfm Member
I have no axe to grind BTW. My post was supposed to be read as a backhanded jokey comment based on what I had seen on this thread. I didn't do full market research before hand, as I had used this thread as a gauge for the foundation of my post. Thinking about it,why base your marketing and trading on a open hifi forum if you don't like what you hear. Maybe you should pay up and get your own MDAC owners club and then all comments would be sweetness and light. Until then you'll have to hear other peoples opinions won't you Get a grip it's hifi.
Get a grip it's hifi.I find most people know exactly what words they've chosen and how they'll be interpreted
As this demonstrates
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