I suspect your dealer is just as innocent as you in this matter. It looks like its been butchered at the factory - for some reason a regulator (supported by the hot glue) was replaced with some unknown brand I've only seen in China.
I've now replaced all the non original components and repaired the damaged best I can - personally I'd have no problem with unit in its condition.
Completed the modifications to stage 5, now to adjust the analogue stages and testing etc.. if all goes well I can ship your unit today (Sunday).
This is just an example of why it take so long to upgrade the units - I have no idea what state I'll receive the MDAC - its taken 3 hours just to rebuild your unit too an acceptable condition.
Thank you so much! I guess it doesn't comfort att all that the dac is still under a year old and that the guarantee is still valid. Can't you get a compensation for the repair against the guarantee?
I really appreciate your hard work. I am very happy that the dac is now in good condition and that the work is soon done. I feel so sorry that you had to do so much extra work. I was not aware of the sad and bad condition of the unit as I haven't had a possibility to look inside it. It has worked ok, but with the coaxial inputs there was a problem during the last weeks.
Looking forward to listen music through my dac again! I will write my comments as soon as it is possible.
All the best from Finland!