windhoek
The Phoolosopher
For the last four weeks or so I've been getting by with just my Marantz NR1504 for amplification as I damaged my TP i80a amp by accidentally shorting the left speaker cable when the connectors dropped down behind my blu ray player. Whether they shorted against the metal case or made contact with an Input or Output terminal I don't know, but because the amp was on, I damaged the power supply in one way or another which resulted in a continuous crackly sound coming from the left channel.
I emailed Teddy to see if he could troubleshoot from afar and after it became clear the issue almost certainly lay with the power supply he suggested I return it for repair. Although stupidity isn't normally covered by manufacturer warranty, Teddy said if I ship the amp to him he'd repair and return it to me at his expense. I was gobsmacked as you can probably imagine and mighty relieved because my pennies were in short supply... and a week or so after arriving in Israel I'm pleased to say the amp is back in Glasgow where she belongs and sounding sweet as ever
Oh, and Teddy also changed the Variable Output to a Fixed Output at my request too - first class and supererogatory service by any standard (thanks Teddy)!
As an aside, my AVR was adequate - not great, but good enough - when it came to handling music from my DAC but oh my goodness, it failed miserably when I tried playing records as there was no cohesion whatsoever; so much so in fact I've not played a record for almost four weeks including my brand new copy of Black Star, which has been sitting idly in a corner for a few weeks now.
I emailed Teddy to see if he could troubleshoot from afar and after it became clear the issue almost certainly lay with the power supply he suggested I return it for repair. Although stupidity isn't normally covered by manufacturer warranty, Teddy said if I ship the amp to him he'd repair and return it to me at his expense. I was gobsmacked as you can probably imagine and mighty relieved because my pennies were in short supply... and a week or so after arriving in Israel I'm pleased to say the amp is back in Glasgow where she belongs and sounding sweet as ever
Oh, and Teddy also changed the Variable Output to a Fixed Output at my request too - first class and supererogatory service by any standard (thanks Teddy)!
As an aside, my AVR was adequate - not great, but good enough - when it came to handling music from my DAC but oh my goodness, it failed miserably when I tried playing records as there was no cohesion whatsoever; so much so in fact I've not played a record for almost four weeks including my brand new copy of Black Star, which has been sitting idly in a corner for a few weeks now.
