canonman
pfm Member
Yesterday, I took advantage of the 25% off wine discount offer. When paying by card, I was told that there was a problem. Re entered PIN, all OK now.
Checked bank today on phone, 2 identical transactions!
Popped into store this aft. Puzzled looks and zero help. Told to contact bank. Bank confirms that they had had loads of identical complaints about Sainsburys this week. Sainsburys system fault. They say...contact Sainsburys again and ask them to email the bank with an authorisation number.
Rang Sainsburys helpdesk. Zero interest, transferred to store management, zero interest there as well! Point blank refused to email as requested. Ongoing......
Just a heads up to check if it's happened to you.
Checked bank today on phone, 2 identical transactions!
Popped into store this aft. Puzzled looks and zero help. Told to contact bank. Bank confirms that they had had loads of identical complaints about Sainsburys this week. Sainsburys system fault. They say...contact Sainsburys again and ask them to email the bank with an authorisation number.
Rang Sainsburys helpdesk. Zero interest, transferred to store management, zero interest there as well! Point blank refused to email as requested. Ongoing......
Just a heads up to check if it's happened to you.