So, what do we do? In my experience in similar situations, a solicitor's letter giving a period of time, say 3 months, within which to deliver the promised products or face potential legal action, has been the next step.
(perhaps via Tony's suggestion of a closed forum)
To my mind I am not applying ‘pressure’, merely attempting to establish the truth behind something that has apparently been occurring here for many, many years. As publisher/host I feel it is only right I attempt to do that.
I have contributed £400 for an MDAC2/FDAC/Whatever it's called this week DAC, and £50 for a Detox. Total £450. My earliest contribution was in April 2014.
Compared to some, my contribution has been quite limited and I am quite shocked by the sums JW has received from some individuals, whilst delivering nothing but, so far, empty promises over a period of over 5 years, or is it closer to 6.
So, what do we do? In my experience in similar situations, a solicitor's letter giving a period of time, say 3 months, within which to deliver the promised products or face potential legal action, has been the next step. However, with so many individuals involved, organising this would be time consuming.
With great respect, trying to legally force a solution in a relatively brief period of time has a high probability of resulting in a sub-standard outcome for everyone. It is abundantly clear that piling more pressure on John than already exists (and he puts on himself) is likely to be counter-productive.
FWIW, I believe it would be helpful if John:
a) published the specifications/features that he intends for each product and, following a suitable period of consultation with us, his customers, freezes each one (subject to test results/technical constraints). Any proposed subsequent changes should be agreed - or not - by a majority of customers for that model.
b) agrees a product build order, then works to fulfill it to the agreed specifications.
c) submits a short weekly update of progress, to customers only (perhaps via Tony's suggestion of a closed forum)
All the above are intended to help John to deliver the best possible outcome, which is what we all signed up for.
Firstly, who’s going to pay the solicitors costs? For a solicitor to write such a letter they’d need to do a lot of work to understand any legal basis for such a letter. It would not be a trivial amount.
Secondly, and perhaps more fundamentally, is there actually any legal basis for such action? There’s no obvious contract here and it has nearly all the attributes of a crowd-funded project despite not being explicitly described as such.
Whilst I completely understand some members here wishing to seek retribution I don’t believe any formal legal action would succeed. Unfortunately I think we have to accept that we took a chance on this and may or may not ultimately receive a product. Personally I very much believe it’s the former and any attempts to start a ‘class action’ are utterly pointless as they’d only serve to alienate JW further and would have virtually no chance of a positive outcome.
I cannot support the concept of legal action and am resigned to waiting to see what the final outcome is.
I just hope that John has financial resources left to fulfill his obligations.
@Tony L
many thanks for your clear and robust interventions.
I'm in for a mere (!) £200, as I'm a Toy/Fusion owner (like @rtrt above).
Of course, John does have a record of all the development payments made to him. Presumably, based on these records, he could tell us what the overall total of development payments is that he's received from PFM members.