Reply received today. No surprise here:
Hi Paul.
Thank you for the email.
I am very sorry you was not able to purchase the product from our UK store.
This can sometimes be down to territory restriction when first released.
I`m unable to comment on item sold for Amazon and unfortunately we do not price match.
We do not hold extra of spare stock so we would not be able to raise any free items to send out ,I am sorry for this.
Your email has been forward to our time so the feedback can noted.
Thank you for taking the time to reach out us.
Have a nice rest of your week.