First off, our pharmacy, part of the GP surgery, struggles with staff. Today there was only one working there, used to be four I think. It’s a good surgery, well regarded.
But. When I turn up to collect a prescription, if I see a queue of one is already there, I’m filled with dread. Today there were four people in front of me, and nobody behind the counter for about five minutes. When they returned, their hands were empty. More questions for the bloke at the window wanting his one prescription. Another two minutes and he was sorted, gone.
The next victims were sorted quickly, then my turn. I gave my name, the appropriate draw was opened, nope, not in there. A minute or so later after some searching somewhere round the back, it was handed to me.
The community nurse behind me said she’s in there twice a day, with a tight schedule for her visits. Going to the pharmacy makes her late for the rest of the day.
Everyone is always polite, but I almost went all Alan Ford today (sweary):