The saga continues...
Last Thursday, I fired off a very polite but extended moan to the Secretary of the Surgeon who is supposedly doing my knee replacements at some point, explaining that I am now 6 weeks on from the third pre-op and still no date for surgery and nobody answering their phones. She replied that she will ask the 'Admissions Team' to update me... I decided not to hold my breath....
So..yesterday morning, in the post, I received an appointment... for.....
A FOURTH PRE-OP!!! ...on 6th June.
I called the number on the letter, spoke to a young lady who told me that this appointment was sent out in error and that she would cancel it. I enquired as to where I'm up to in the queue for surgery and was advised to call 'Lauren' in Admissions, today.
I called Lauren..who informed me that the FOURTH pre -op should not have been cancelled as pre ops 2 and 3 were specifically for 'risk assessment' due to my Cardio issues and I still needed the 'full pre-op' 'with the nurses'. I couldn't be bothered arguing that 'the nurses' had repeated all checks and tests..weight, height, blood samples, ECG, BP, swabs, etc..etc.. at each of the three preceding pre-ops, 'to keep them valid'.
Whatever..'Lauren' informed me that all IT, emails etc.. had just 'gone down', and undertook to call me back later....
You couldn't make it up.