Qobuz cut out halfway through track
- Thread starter hifinutt
- Start date
hifinutt
hifinutt
Its talking to a bel canto eix dac streamer from a fairly ancient samsung galaxy android phone . Strangely i looked up the mconnect control hd app and it said it would not be compatible with my smartphone but it would be ok on my samsung tablet which is more recent
The eix is hardwired to the fairly decent virgin router
The eix is hardwired to the fairly decent virgin router
hifinutt
hifinutt
Downloaded the mconnect control hd app onto the later samsung tablet .this was free for some reason , had to pay 5.99 for mconnect app on phone ..most odd
Will have a play and see if less of these irritating glitches
Sadly that stops halfway through a track and immediately goes to next track
Will have a play and see if less of these irritating glitches
Sadly that stops halfway through a track and immediately goes to next track
I'm using an Allo usb signature player, with Moode operating system and Bubble upnp, controlled on my android phone.
Plays "He loved him madly" no problem !
Unfortunately I'm not technically minded to understand how these things work. But I imagine you could try Bubble upnp in place of mconnect, I think they perform the same function.
Plays "He loved him madly" no problem !
Unfortunately I'm not technically minded to understand how these things work. But I imagine you could try Bubble upnp in place of mconnect, I think they perform the same function.
vince rocker
pfm Member
May not be relevant to your set-up but I had a problem with LMS and Qobuz where it would play part of a track then jump to the next, solved by increasing the buffer size in the server. I think your issue is more likely to be within the streamer than the control app.
This happens to me on rare occasions listening to Qobuz through Bluesound Node 2i, and it happened a lot more when I used a PC. So I think the problem might be peculiar to Qobuz. Odd thing is, you can skip to the next track just fine. Then if you go back to the problem track, it decides to play. The frequency of these pauses is much less than it used to be, but very annoying when it happens.
John Phillips
pfm Member
More specifically (I had the problem along with several others here), the cure for the Qobuz app on LMS was to get it to either:
- always request a whole track and cache it on disk; or
- keep on requesting small chunks of a track as needed to keep in memory, but be persistent when the the Qobuz server connection failed, and try to re-establish it.
In this case I think there is an Qobuz app running on Android. I do not know mconnect and how it interacts with them. However, is there some option in the Qobuz app or the Android OS or in mconnect to set how the interaction with the Qobuz servers works according to one of the above options?
simon g
Older, wiser but no longer retired
Phil,
If you're not aware, Mconnect or whatever app, doesn't stream anything itself. It does not stream music to your BC. The app merely acts as a remote control (as it were) for the streaming board in the BC. That board does the actual connecting to the Qobuz servers and sreaming the content.. BC don't make the board; I believe it's a Converse Digital product.
This type of issue is usually a problem with your network. Qobuz HiRes in particular can be problematic. Use decent ethernet cables and make sure they're all well seated. Buffer size is a function of the streaming board; you can't do anything about that. If you know someone local with a network bridge, or streamer with a digital out, perhaps they could come around and connect to your BC? If that works with no problem, then you know it's a limitation of the BC board.
A further thought here is the Virgin router, especially if it;s a Hub5. Many people using that report streaming problems.
If you're not aware, Mconnect or whatever app, doesn't stream anything itself. It does not stream music to your BC. The app merely acts as a remote control (as it were) for the streaming board in the BC. That board does the actual connecting to the Qobuz servers and sreaming the content.. BC don't make the board; I believe it's a Converse Digital product.
This type of issue is usually a problem with your network. Qobuz HiRes in particular can be problematic. Use decent ethernet cables and make sure they're all well seated. Buffer size is a function of the streaming board; you can't do anything about that. If you know someone local with a network bridge, or streamer with a digital out, perhaps they could come around and connect to your BC? If that works with no problem, then you know it's a limitation of the BC board.
A further thought here is the Virgin router, especially if it;s a Hub5. Many people using that report streaming problems.
kjb
Proof reading not always a strength
I have one of those and, occasionally, that problem with Qobuz . It’s clearly a bandwidth issue as it only happens with high res streaming - at least so that’s the case to date.
I've experienced the same behaviour with a bluesound node and Qobuz although it's totally random and infrequent to be considered a problem.
hifinutt
hifinutt
ok now this is very very odd
if i play david wright dark matter track [ first track]
using the sonos playing qobuz into my eix . it will play the 11 min track in 11 mins with no stops
using the mcontrol HD app playing qobuz on same track it plays the same 11min track in 3 mins !!! checked it twice
whats that about ?
if i play david wright dark matter track [ first track]
Continuum - AD Music Shop
Available as a replicated CD and 16bit mp3 and flac. Check out our CD plus free 16bit mp3 or flac option. Check out our FAQ page for more information.
www.admusicshop.com
using the sonos playing qobuz into my eix . it will play the 11 min track in 11 mins with no stops
using the mcontrol HD app playing qobuz on same track it plays the same 11min track in 3 mins !!! checked it twice
whats that about ?
Amber Audio
This is the Day
I’d ping Bel Canto. I think your amp has a CMD4140 streaming board, it might be possible to increase the buffer size - that might help things, email tech and ask if there’s a buffer size setting.ok now this is very very odd
if i play david wright dark matter track [ first track]
Continuum - AD Music Shop
Available as a replicated CD and 16bit mp3 and flac. Check out our CD plus free 16bit mp3 or flac option. Check out our FAQ page for more information.www.admusicshop.com
using the sonos playing qobuz into my eix . it will play the 11 min track in 11 mins with no stops
using the mcontrol HD app playing qobuz on same track it plays the same 11min track in 3 mins !!! checked it twice
whats that about ?
If you’re playing a track and the buffer empties the streamer has to poll back out to the service and depending on the software logic either start the track again or move onto the next queued track, usually move on is the choice.
Amber Audio
This is the Day
Pity, worth asking though
A few years ago I think a PS Audio streamer/dac did something similar, can’t recall exactly will have a Google
Recent interrupted play using Qobuz, Mconnect Control app, the ConversDigital hardware on the Bridge II
Since August 2019, I’ve used a PS DirectStream DAC/Bridge II to stream Qobuz (24 bit, Studio quality) to my audio system, with a direct wired connection. This has given flawless streaming performance and stellar audio playback, that is until recently, i.e., the last 3-4 days. Now, I start...
forum.psaudio.com
Amber Audio
This is the Day
Seems quite a lot of Qobuz skipping reports out there over the years. Make sure the BC is on latest firmware and mConnect is latest version. Hard to advise about IT as I know you’re not a geek - stuff related to Internet, Router, Gateway and DNS are areas I’d look at.
Can you borrow a Node or similar, see if you get skipping.
community.volumio.com
Can you borrow a Node or similar, see if you get skipping.
Qobuz skipping to the next track early
Hi Jon, I had the same Problem, with Qobuz and the Volumio Primo Hifi. The failiure is to stream from the apple device with the Qobuz app, how I know after an interesting phone call withe the german importeur. Streaming from the Qobuz app it isn`t HighRes and the Qobuz App for Mac skips to...
community.volumio.com