1964meb
pfm Member
Hi Folks
To our horror our eVisas to India have been rejected this morning. We are due to depart on Friday am. We are in danger of losing the holiday (and all the costs of the holiday)
eVisas cannot be applied for more than 30 days before departure. We have spend 2 weeks trying to sort the pics!!! There have been some issues with pics and ambiguous instructions
the reason given for the eVisa being rejected is "Passport image is not clear/ not uploaded / not reuploaded"
The first of the eVisa page stated the (head and shoulders) pic must be 1MB max and a JPeg file (and white background, no shadows etc) Also a passport pic with our passport particulars is also needed. There is nowhere (obvious) to upload this to!
Later in the process when uploading the head and shoulders pic it says it has to be a PDF file of 300kB max
We uploaded the pics on tuesday least week. We did not spot that they had not been accepted until we got emails saying the image is not uploaded
We got friends to convert the JPEGs to small pdfs and re?? uploaded them on (in their final incarnation) on Thursday pm..
Now this rejection today. The rejection of the eViasa means (I think) that those applications are now closed (we cannot get into the evisa applications we have made on line any more)
We are in the last chance hotel here:
We have reapplied individually (and stated that our previous application was rejected because of the pic issue) We are getting new pics done tomorrow at 9am. we will complete the new eVisa applications tomorrow and will cross our fingers and toes
Any constructive advice is welcome!
Regards
Mike
To our horror our eVisas to India have been rejected this morning. We are due to depart on Friday am. We are in danger of losing the holiday (and all the costs of the holiday)
eVisas cannot be applied for more than 30 days before departure. We have spend 2 weeks trying to sort the pics!!! There have been some issues with pics and ambiguous instructions
the reason given for the eVisa being rejected is "Passport image is not clear/ not uploaded / not reuploaded"
The first of the eVisa page stated the (head and shoulders) pic must be 1MB max and a JPeg file (and white background, no shadows etc) Also a passport pic with our passport particulars is also needed. There is nowhere (obvious) to upload this to!
Later in the process when uploading the head and shoulders pic it says it has to be a PDF file of 300kB max
We uploaded the pics on tuesday least week. We did not spot that they had not been accepted until we got emails saying the image is not uploaded
We got friends to convert the JPEGs to small pdfs and re?? uploaded them on (in their final incarnation) on Thursday pm..
Now this rejection today. The rejection of the eViasa means (I think) that those applications are now closed (we cannot get into the evisa applications we have made on line any more)
We are in the last chance hotel here:
We have reapplied individually (and stated that our previous application was rejected because of the pic issue) We are getting new pics done tomorrow at 9am. we will complete the new eVisa applications tomorrow and will cross our fingers and toes
Any constructive advice is welcome!
Regards
Mike