If you have a massive reduction in noise and hum, simply by inserting a 1 metre XLR cable, that would suggest to me that you have a still un-resolved defect, or fault, on your system,
I'd agree, surely a basic feature of any system should be an inaudible noise floor at full gain?
Something has to be wrong, do we still suspect earthing first?
Having said that even when our kitchen taps gave a decent 12 / 15V there was no hum from my old NADs.