Tony, all- That is a good point and concern made by Les, I think he means well, but FYI I haven't seen this become a customer service venue in other forums that I frequent at all. I HAVE seen one and only one case where a manufacturer enjoyed being antagonistic and a moderator felt it necessary to invite him to tone down his rhetoric or take a hike. I would have, too.
Speaking purely for myself, my goal is to be able to advertise, frankly, interact with inquiring minds, and post feedback. What I make needs a little love cause it's kinda esoteric and funny looking. I believe you said that you don't read audio magazines. Some online manufacturers will never be featured in audio magazines, either. I am lucky that Robert Greene of The Absolute Sound is big on what happens to sound once waveforms leave our speakers else he might not have taken what I make seriously. After reviewing a pair last year (using Harbeth and other speaks), he gave my product a Golden Ear Award, speaking of advertising. The point being, more and more people passionate about audio (and music) are coming online.
I might be over my head, maybe not, dunno, but I will volunteer to moderate the topic whatever it turns out to be with the objective of keeping it balanced and interesting. I'd be honored to hang my hat on the same rack as Markus Sauer anyday.
As an afterthought (reason for editing), I should add that I think several online audio manufacturers in the US might like to meet you and you them. Your currency is quite good vis a vis the dollar altho shipping might be lot depending. Red Wine Audio battery powered electronics, Omega single driver speakers, Audiokinesis Loudspeakers, Modwright Instruments, and Salk Signature Sound are some that I am acquainted with and would invite their membership if Tony thinks that would be a good thing. I'm delighted to be of service anyway I can.