I've been an infrequent visitor to Derek's establishments since 1982, at Duke St., a haven of British HiFi, and where I had my first taste of the Naim/Linn sound, from his LP12/72/140/Kan set-up, and recently I've finally achieved my own 72/140. I believe he was very closely involved with the early development and establishment of both Linn & Naim. He's always been extremely knowledgeable and helpful, always ready to spend time with customers, and never pushy, and he still remembers customers, even very occasional ones such as myself. It will be a sad day if he has to pack up.