@k90tour I’ve no idea why you didn’t send it back within 30 seconds of opening the box. You paid lots for a collectors price of HiFi. I’d not even had bothered plugging it in or removing it from the box. Get Vickers to arrange collection and issue a full refund. This it superbly stupid and appalling service from them.
Vickers are responsible for delivering it, and should be responsible for collecting it, it’s their responsibility to insure it. Point is no insurance company will cover it without original packaging. Just because they used eBay to sell it doesn’t absolve them of responsibilities or consumer law.