Ergot
pfm Member
I’m quite unhappy.
I listed some top quality kit, all tested and in superb condition on ebay, I take pride in ensuring that i’d be delighted with anything that I sell.
And i’m not new to this lark, I’ve been buying & selling everything from cartridges to cars via ebay with 100% feedback for the last EIGHTEEN YEARS. So I didn’t anticipate this bullshittery.
First to sell was a Sugden CD player, £1200 to a nice chap in N.I. He paid straight away using PayPal. He’d offered £1200 as it was £1500 but he’d had a rough time of it so I figured I’d to the chap a good turn and accept his offer of £1200.
On that offer screen it clearly stated “you’ll get paid within 4 days”. All cool.
Then I get a notification that he’s paid, however on the notification it says “funds on hold, please wait”, I waited then it updated “funds on hold - payment will be on 23rd December”
30 days, depending on me posting within the set timeframe.
I call and ask “its ebay policy now, in case if returns” but the default ebay option is “no returns” that’s ebays default option. “Regardless of that if the buyer raises a claim we have to refund within 30 days, these are DSR terms”
“Is this just my account?” No any sales over £750 will be subject to these terms, this is ebay policy.
So After discussing it with the buyer I cancel the order.
That’s a £1200 sale lost.
I complain to ebay, they automatically close the complaint with no contact and a suggestion to contact the ombudsman. Which I do, The ombudsman has now opened an investigation.
Then a Sugden Integrated sells at £2500, same bullshit, same process, also cancelled.
That’s £3700 in sales lost.
Then a Sugden phono sells, £1200 no response from the buyer, I expect this will go the same way.
Then a Garrard 401 sells for £2250, same deal “accept the offer and get paid in 4 days”, next notice “funds on hold - payment on 25th December” tell the buyer, they ask to cancel.
That’s £5950 in lost sales. With £1200 in the mist.
Every offer said “you will get paid in four days”
Once accepted then its “on hold” until after Christmas.
If anyone else is experiencing this then raise a complaint, it’ll get rejected, then raise a complaint with the ombudsman. That’s the only way this will ever be addressed.
My guess is that they’re holding funds as a) its cheaper than borrowing and b) it bolsters the bottom line so when everyone’s favourite SpaceBruh MarsKaren BlueBirdKiller Billionaire comes looking for a market place / payment gateway to assimilate into his X platform he can get sued into buying ebay.
Well he’s welcome to the bloody thing!
What’s even more annoying is that i could personally accept PayPal and even invoice the buyers from my own Ltd company so they’d have arguably better protection than “payments by ebay”.
Oh well, what’s seven grand before Christmas eh?!?
it’s pay on collection in future. Screw ebay.
I listed some top quality kit, all tested and in superb condition on ebay, I take pride in ensuring that i’d be delighted with anything that I sell.
And i’m not new to this lark, I’ve been buying & selling everything from cartridges to cars via ebay with 100% feedback for the last EIGHTEEN YEARS. So I didn’t anticipate this bullshittery.
First to sell was a Sugden CD player, £1200 to a nice chap in N.I. He paid straight away using PayPal. He’d offered £1200 as it was £1500 but he’d had a rough time of it so I figured I’d to the chap a good turn and accept his offer of £1200.
On that offer screen it clearly stated “you’ll get paid within 4 days”. All cool.
Then I get a notification that he’s paid, however on the notification it says “funds on hold, please wait”, I waited then it updated “funds on hold - payment will be on 23rd December”
30 days, depending on me posting within the set timeframe.
I call and ask “its ebay policy now, in case if returns” but the default ebay option is “no returns” that’s ebays default option. “Regardless of that if the buyer raises a claim we have to refund within 30 days, these are DSR terms”
“Is this just my account?” No any sales over £750 will be subject to these terms, this is ebay policy.
So After discussing it with the buyer I cancel the order.
That’s a £1200 sale lost.
I complain to ebay, they automatically close the complaint with no contact and a suggestion to contact the ombudsman. Which I do, The ombudsman has now opened an investigation.
Then a Sugden Integrated sells at £2500, same bullshit, same process, also cancelled.
That’s £3700 in sales lost.
Then a Sugden phono sells, £1200 no response from the buyer, I expect this will go the same way.
Then a Garrard 401 sells for £2250, same deal “accept the offer and get paid in 4 days”, next notice “funds on hold - payment on 25th December” tell the buyer, they ask to cancel.
That’s £5950 in lost sales. With £1200 in the mist.
Every offer said “you will get paid in four days”
Once accepted then its “on hold” until after Christmas.
If anyone else is experiencing this then raise a complaint, it’ll get rejected, then raise a complaint with the ombudsman. That’s the only way this will ever be addressed.
My guess is that they’re holding funds as a) its cheaper than borrowing and b) it bolsters the bottom line so when everyone’s favourite SpaceBruh MarsKaren BlueBirdKiller Billionaire comes looking for a market place / payment gateway to assimilate into his X platform he can get sued into buying ebay.
Well he’s welcome to the bloody thing!
What’s even more annoying is that i could personally accept PayPal and even invoice the buyers from my own Ltd company so they’d have arguably better protection than “payments by ebay”.
Oh well, what’s seven grand before Christmas eh?!?
it’s pay on collection in future. Screw ebay.
