JRiver Media Centre 17

[Milan]

I have JR17 running on a laptop.

For a while I have been using a Behringer UCA 202 as a converter from USB to Optical then through a Fiio D3 into my integrated amp. This has been working well for a few weeks.

Recently I acquired a Matrix Audio USB/SPDIF converter and connected this via a short coax lead to the D3. I tried a few settings and got no sound, inclding ensuring the switch on the D3 was selected correctly. The PC recognised the converter as "Speakers: Matrix Audio" but no sound.

Frustrated, I restored the optical and also got nothing. Now I am confused!

I went through a host of settings and still nothing. I checked that the amp is working. Even the Behringer direct (not through the D3) did not work.

At one stage I plugged in a HDMI lead but that is no longer connected.

I can only deduce that I need to reset something in JR but have no idea what now.

Any of you JR users have any helpful advice?

 

[Cereal Killer]

In JRMC options, have you sellected the output device as the one you want to use?

 

[Milan]

Yes. I selected "Speakers: Matrix Audio". The only sound I get out of all the settings is through the built in speakers.

At one stage windows sounds would work but not output from JR.

 

[Cereal Killer]

Thats not the right settings...

Try in Jriver, got to: tools/options/audio/audio output/output mode.
Select WASAPI event style. The in the output mode settings, choose 'device' and in the pull down you should see 'Matrix Audio' - If the driver is installed correctly.

 

[Milan]

I tried that and it did not work (that was the setting I used before). It states that playback could not be started using wasapi event style format 44.1htz 16bit 2ch. Your hardware may not support this output format.

Puzzled!

 

[robert_cyrus]

Try Wasapi instead of Wasapi event style. I cant get "event style" to work, it's silent, but Wasapi non event works just fine. Alternatively you can fiddle with Asio, but try Wasapi first.
Also try this http://www.dcsltd.co.uk/assets/dCS_Guide_to_Computer_Audio.pdf for setup tips for JRiver

 

[Colin L]

Try CD's

 

[Plutox]

I suggest the JRiver forum where there are many real experts.

Meanwhile, check the state of "Present 24 bit data in a 32 bit package" (or something like that) in playback options. If this is wrong it has the power to stop everything working.

 

[Cereal Killer]

switch everything off in DSP too.

 

[Purité Audio]

If you want to compare settings you can always give me a ring,
Keith.

 

[Milan]

I am going to be away through work for a couple of days so will try again either Thursday or Friday, depending on flights.

Keith, I may take you up on the offer, though I need to match time zones as I am in Australia.

Thanks for the advice so far.

 

[73Chaz]

Have you tried re-installing the device driver?

 

[Del monaco]

Have you checked the sample rates in the properties of the device.
Del

 

[Milan]

I've managed to get it working with optical. I cannot get coax to work. More trials over the weekend!

 

[Plutox]

I've managed to get it working with optical. I cannot get coax to work

Bearing in mind that JRiver doesn't know whether you have Optical, co-ax or wet spaghetti, that rather points at the hardware rather than a software configuration issue.

 

[DaveKen]

Bearing in mind that JRiver doesn't know whether you have Optical, co-ax or wet spaghetti, that rather points at the hardware rather than a software configuration issue.

Whch input do you use to connect the wet spaghetti and does it make a difference to the SQ if you use fresh or dry spaghetti?
Dave.

 

[Milan]

It may well be hardware. I am having an indirect dialogue with Fiio to see if they can help. Some hardware may not process the files in a certain format i.e. wasapi event style. Also the hardware works OK with optical and does show a 'lock' LED on coax but no sound.

Surely for sound quality you should use organic spaghetti!