wylton
Naim and Mana member
I fell for a scam today.
I had ordered some bits for my laptop, which were scheduled for delivery today. I hadn't noted which courier was going to be used. We took the dog for a walk and on our return, I checked my email messages and found one from DPD saying that they had tried to deliver a parcel. There was a link taking you to the DPD site, where you could reschedule delivery. I clicked on it and it gave you two options, tomorrow would be £3 or Saturday would be £1. I chose tomorrow and gave my credit card details. A dialogue box came up which said that in order to protect my account and guard against fraud, some more details would be required to prove I was who I claimed to be. Did that and a pictogram came up asking you to select those squares that had a traffic light in. After all that, no rescheduling information came up, so I googled DPD, and tried to check delivery using the number on the email; number not recognised! It was then that I realised I had been scammed!
I tried to ring Barclays fraud line, but couldn't get through. So, I went down to my branch to cancel the card and freeze the account and made an appointmnet to go back tomorrow.
In the meantime, I'd dropped the phone into my bag and returned home. When I retrieved the phone from the bag, it was still ringing because I had forgotten to cancel the call and by coincidence, a person answered the call at that very moment! The Barclays staff are still working from home, hence the delay. The person from the fraud office at Barclays ensured me that my account was safe and that a new card would be issued in a couple of days. Apparently the scam normally involves a return call or email trying to extract more information from you in order that they can relieve you of you hard earned!
I thought I was beyond being scammed, but it was so convincing! A quick check of either the email or web address would have sufficed.
I had ordered some bits for my laptop, which were scheduled for delivery today. I hadn't noted which courier was going to be used. We took the dog for a walk and on our return, I checked my email messages and found one from DPD saying that they had tried to deliver a parcel. There was a link taking you to the DPD site, where you could reschedule delivery. I clicked on it and it gave you two options, tomorrow would be £3 or Saturday would be £1. I chose tomorrow and gave my credit card details. A dialogue box came up which said that in order to protect my account and guard against fraud, some more details would be required to prove I was who I claimed to be. Did that and a pictogram came up asking you to select those squares that had a traffic light in. After all that, no rescheduling information came up, so I googled DPD, and tried to check delivery using the number on the email; number not recognised! It was then that I realised I had been scammed!
I tried to ring Barclays fraud line, but couldn't get through. So, I went down to my branch to cancel the card and freeze the account and made an appointmnet to go back tomorrow.
In the meantime, I'd dropped the phone into my bag and returned home. When I retrieved the phone from the bag, it was still ringing because I had forgotten to cancel the call and by coincidence, a person answered the call at that very moment! The Barclays staff are still working from home, hence the delay. The person from the fraud office at Barclays ensured me that my account was safe and that a new card would be issued in a couple of days. Apparently the scam normally involves a return call or email trying to extract more information from you in order that they can relieve you of you hard earned!
I thought I was beyond being scammed, but it was so convincing! A quick check of either the email or web address would have sufficed.
