unsleepable
pfm Member
You can upgrade the remote control. No volume knob. The volume control works superbly, and is no less than any others from my experience.
I am not saying that the remote is bad quality. Just that it's strange to have two sets of volume control buttons on it, and then nothing on the DAC itself. So as preamp this is clearly a limitation, but if you use it with headphones, it's even more disconcerting having to reach out for the remote to change the volume. To me it's equally strange thinking of upgrading the remote control when purchasing a DAC at this price level from a vendor such as Hegel.
It's in the StereoLife review—the same you referred to—where they say that the DAC does not perform so well at low volume:
At low volume levels, Hegel does not show everything yet, what it can do. During the test, depending on the connected headphones fun really began at the level of 40-50 or even a bit higher.
I also believe this may be the first product that Hegel releases with digital volume attenuation.
I am looking forward to listening to it anyways.