As I mentioned before, our pharmacy has an Amazon-like pick-up machine running 24/7.
Easy-peasy…..except it was OOS for most of last week.
It was manic. Queue to the front of the shop, four pharmacists dispensing, half a dozen assistants dealing with customers, and boxes and boxes of prescriptions all ready and awaiting collection. Couldn’t find mine at first, and I was asked when it had come through from the surgery. Couldn’t say, I only knew when I’d put the request in to the surgery.. So they showed me a screen in the NHS app that tells me which the request reached the pharmacy. Got the date, went straight to the correct box.