Mike Reed
pfm Member
Another hour wasted, replying to a wholly inadequate reply to my query. Previously it's been a price increase when my year's contract was expiring; usually sorted by telephoning. However, my last experience of this (2.5 hours of calls in total) trying to comprehend an Indonesian chap, despite his patience, left me quite ill and phoning Virgin seems to have got more difficult, having been effectively cut off twice recently.
Why is life this difficult with media companies? My early years with Virgin from 2009 were relatively so simple. Admittedly increasing age and concomitant hearing and eyesight loss have made things more problematic, but IF the contract price was variable, they should have clearly indicated this. I couldn't even find it in the small print either !
Why is life this difficult with media companies? My early years with Virgin from 2009 were relatively so simple. Admittedly increasing age and concomitant hearing and eyesight loss have made things more problematic, but IF the contract price was variable, they should have clearly indicated this. I couldn't even find it in the small print either !
