This thread has gone an awfully long way without anyone suggesting the op simply checks the mains fuse.
I can confirm from personal experience that Arcam warranties are transferable - even if the item has not previously been registered.I'm pretty sure that an Arcam warranty is transferable provided the item in question has been registered.
So under the circumstances described it isn’t...I can confirm from personal experience that Arcam warranties are transferable - even if the item has not previously been registered.
But, for this to happen, the second user would have to provide proof of the legitimacy of the original purchase from an authorised dealer such as the first sale receipt.
I’ve had a few dealings with Arcam in the past and yes, they were excellent, great support from the engineering team, going as far as to send me some parts for free after a friendly conversation.A friend of mine (sadly no longer with us) had his own independent repair business. Up until around 3 years ago he always said Arcam were the best audio company for non authorised support.
He could get through to an engineer at his bench and discuss any faults. The guy or maybe guys were super helpful even stripping boards from condemned machines to supply obsolete parts if necessary.
Unfortunately due to an incident the the above approach to non authorised repair shops was terminated.
I suspect the current relationship with small independent will remain and warranty repairs will of course be supported via their authorised dealers.
Hopefully the out of warranty repair costs via their dealers will not result in units being condemned as land fill!