linnfomaniac83
I bet you can’t wheelie a unicycle!
A couple of years back, I purchased a pair of e8 first generation earbuds, I loved them and used them a lot… until the adhesive failed on the right earbud just before Christmas. I spoke to B&O on the phone and was promptly sent a link to process a return (simple and painless process). Finally got round to sending them back last Thursday with a UPS shipping label sent by B&O, got an email today with an apology and asking me to pick a colour for a new pair of the latest model (EQ ANC, retailing at £349)… at that I was more than satisfied, but they’ve gone one better and restarted the two year warranty with a new receipt. You can’t do better than that, praise where it’s due!