Meanwhile.. a cautionary tale....
I took my Rado Ceramica into Goldsmiths in Liverpool to get a new battery fitted. They don't do them in house but send them away and they are supposedly fitted with a new battery, checked over.. new seals, pressure test and an ultrasonic clean of the case and strap.
So.. personable young chap handled the deal.. told me my Rado was a 'beautiful ' watch etc. We had a pleasant chat. I mentioned the very finest of marks visible on the strap, where it can contact surfaces like table tops etc... definitely only visible in a certain light and there were NO scratches or other damage whatever to the watch. Otherwise, the watch is immaculate and only ever worn for 'best'.
Anyway.. the lad was taking his time and I mentioned I was meeting friends.. so signed the receipt for the watch and left, with in fact a total of three receipts.
Was only a couple of days later when I looked closely and found that the lad had completed the receipt small print to read:
'Scratches on Glass? YES'
'Condition of watch? WORN'
'Scratches on Bracelet? YES'
'Scratches on Bezel? YES'
I went ballistic and called the shop immediately. Spoke to the manager and pointed out to him that it was completely out of order for this lad to make such judgements and such comments without any negotiation with me and without even pointing out to me that he had done so. Manager agreed. I told him that if there was any additional damage whetever to my prized watch on return, I would be demanding recompense.
I think I made myself understood.
And yes.. OK.. I should have fully read the receipt before signing it... but there's still an issue of trust here.
I will report the outcome.