Revo Supersignal clock/radio problem

[Andrewxyz]

Does anyone have any experience of troubleshooting this unit ? https://revo.co.uk/products/supersignal/

It still sounds good, but the alarm function doesn't work. It will let me program an alarm in , but then won't save it. I've done a factory reset, which didn't improve things. Autoscanning on FM isn't working either, though DAB is fine.

It looks like they were taken over & moved to Germany, so manufacturers support could be awkward (it's well out of warranty anyway).

 

[Andrewxyz]

The German owners referred me to the UK support people who say send it to us & we'll see what we can do. Please include a £24 handling charge in case we need to send the lifeless carcass back to you. Repair & parts will of course be extra. Fair enough.
It works perfectly well as a radio, and as I'm working at home I don't really need an alarm clock, but I like being woken by the dulcet tones of Petroc Trelawney without having to grope for the remote to turn it on.

I suspect a repair will be spendy (if they pay their techs properly) so may have to live with it. Bah. Nothing lasts anymore.
It was a reconditioned unit bought for £120 in 2018, I think on a recommendation from someone here.