Unfortunately they ditched the two very experienced guys who handled most of the tech support and set up a call centre type system under the direction of a total idiot who was put in place by Vervent. Fortunately that idiot has been removed after a virtual revolt by Naim dealers as they realised the damage this person has inflicted. There are still some good guys left there, although I suspect morale is still low as it’s not easy to undo that sort of mismanagement.In the past Naim were excellent if you contacted them with a technical query. However, about six weeks ago I had cause to contact them with a technical question and they were appalling. The young man I spoke to didn’t know anything and couldn’t (or wouldn’t) put me through to anyone who knew what they were talking about. Times have certainly changed (unfortunately) .
All Burndys only carry power, and, according to Richard Dane, there is a black Burndy for CDS/CDPS, called the S-CDPS.
My 52/SC uses a black Burndy & SNAIC, but I've thought about trying the original grey variants, as older often seems better, IME, when it comes to Naim?
Thought the Burndy on my 552, and maybe the 52, carried signal as well?The Supercap Burndy carries signal and power and is the only one that does so, all the others carry power only.
Thank you for the kind offer.You’re welcome to try mine. I no longer have my 52/52PS. Message me if you’re interested
Thank you for the kind offer.
However, and I'm getting even more confused now , I think that I need a different one for a Supercap powered 52 (though I have been wrong in the (very recent! ) past, so who knows!)?
TBH, given their age, I really should get around to having them serviced (though they sound rather fine, to my ears), before I try such things as alternative Burndys.