People are annoyed at the obvious injustice done to Munchetty. But we can also see the bigger picture here. The BBC needs to figure out what its position is on impartiality - especially in relation to racism. Is it going to be another case of "He thinks it's good, she thinks it's bad, here's the news from your areas", or is their coverage of the issue going to start from the basis that, actually, racism is wrong? Because that's going to make a big difference over the next few years.
The situation also crystallises problems around transparency, accountability, governance and equality at the BBC, important when dealing with the single most influential media organisation in the country. How did a decision as bad as this happen? Who makes these decisions? As it stands, there's no reason to believe that we'll ever know. Meanwhile BAME employees are talking about a "climate of fear" at the BBC. There's nothing new about any of this but we've reached a tipping point with this case, and we can either say: "Oh well, mistakes happen, they've said sorry, definitely nothing to learn from all this", or we can demand answers, and change.