Had a deteriorating sound quality with MDAC, contacted IAG to check and replace if there are any bulging capacitors.
21st Aug - unit sent
22nd Aug - delivered
25th Aug - emailed IAG to confirm the receipt of the DAC
30th Aug - got a confirmation email
31st Aug - received a call from IAG, DAC had loads of leaking capacitors and they replaced everything at free of cost, paid them £14 for return delivery charge
1st Nov - DAC received and being burn-in now
That's what I call customer service. Another happy customer. Thanks IAG, Thanks PFM members who helped me on this.
21st Aug - unit sent
22nd Aug - delivered
25th Aug - emailed IAG to confirm the receipt of the DAC
30th Aug - got a confirmation email
31st Aug - received a call from IAG, DAC had loads of leaking capacitors and they replaced everything at free of cost, paid them £14 for return delivery charge
1st Nov - DAC received and being burn-in now
That's what I call customer service. Another happy customer. Thanks IAG, Thanks PFM members who helped me on this.