Has What Hi Fi fallen out with Rega?
- Thread starter Ronaudio
- Start date
Lee T
pfm Member
Easy to get sucked in to marketing strategy.I doubt they employ a 'marketing manager'
Lee T
pfm Member
The only one gripe I have with Rega is the non existent email info service, there have been times when I have needed to speak to them quickly, instead of offering this service, the buyer needs to go through a dealer, you then get to speak to someone who has no first hand knowledge of the equipment, for example the older models that many purchase second hand.
Naim offer a first class email info service that respond within a couple of hours, they can advise on all products from scratch, it's a superb service, if only Rega could offer this.
Naim offer a first class email info service that respond within a couple of hours, they can advise on all products from scratch, it's a superb service, if only Rega could offer this.
Folkman
pfm Member
Well obviously we have Paul Darwin on here , as well as your dealer. Outside of this you could try using that thing they call a telephone.
Naturally they don't want to be inundated with calls , but for very urgent help , I have gone that route and had very courteous and helpful information , and you may even speak to someone who actually designs , builds and repairs the equipment.
Naturally they don't want to be inundated with calls , but for very urgent help , I have gone that route and had very courteous and helpful information , and you may even speak to someone who actually designs , builds and repairs the equipment.