Credit to him, he got in when the pub trade was on its arse & also rescued a lot of potentially crumbling buildings. Unfortunately a lot of successful people are rather ruthless. The only other recent related successes story I can think of is Brewdog, I am sure they are lovely to their staff but they charge £7 per pintSam Smiths yeah but there isn't one around here.
You'd have thought other entrepreneurs would have thought "Spoons seems to be doing well... and has no rivals... hmmm..."