Mike Reed
pfm Member
This time around (last sale foundered on the outbreak of Covid) I turned off all utilities in the flat and the meter reading from departure of tenants in July to completion a couple of weeks ago was the same.
As all (and I mean ALL) the letters were addressed by Bulb to the occupier, I ignored them. Eventionally I opened the one addressed to occupier/owner and contacted the useless company, getting similar grief and cock-ups as I did 18 months ago. I now have a standing charge bill to pay at recent hike rates.
The water company simply ask that you leave their letter for the next occupant; no charges, nothing.
How come energy companies, where the previous user has cancelled their contract, assume ownership of the infrastructure in order to charge a daily rate regardless of usage? I can't find anything in Google to say that they have statutory duty in this regard, though it's assumed to be standard practice.
Has anybody any insight on legal responsibilities here? It seems wrong to me to pay for not requiring the use of energy provision. My sister points out that I could have asked to be disconnected (which is a bad move, of course) but I was not affiliated to Bulb contractually.
As all (and I mean ALL) the letters were addressed by Bulb to the occupier, I ignored them. Eventionally I opened the one addressed to occupier/owner and contacted the useless company, getting similar grief and cock-ups as I did 18 months ago. I now have a standing charge bill to pay at recent hike rates.
The water company simply ask that you leave their letter for the next occupant; no charges, nothing.
How come energy companies, where the previous user has cancelled their contract, assume ownership of the infrastructure in order to charge a daily rate regardless of usage? I can't find anything in Google to say that they have statutory duty in this regard, though it's assumed to be standard practice.
Has anybody any insight on legal responsibilities here? It seems wrong to me to pay for not requiring the use of energy provision. My sister points out that I could have asked to be disconnected (which is a bad move, of course) but I was not affiliated to Bulb contractually.