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Disgusting Kelloggs

Discussion in 'off topic' started by hifi_dave, Mar 30, 2015.

  1. hifi_dave

    hifi_dave Hi-Fi Retailer

    I do like to eat a healthy breakfast and usually an Oat based cereal. So, with eager anticipation I bought a pack of Kelloggs Special-K multi grain porridge.

    Apparently it is a "delicious NEW multi-grain porridge made with oats, rye and barley". The contents states "whole oats". I was expecting a substantial bowlful of whole grain oats and barley with texture and body as pictured on the front and rear of the packet.

    The reality is half a small bowl of grey/green slime with a slight chemical flavour. It is absolutely disgusting and nothing at all like the Flahavans organic jumbo oats I usually enjoy. I was, from the pics and description, expecting similar with the addition of barley and rye.

    I went to the Kelloggs website to complain but after entering all the required info, the message wasn't sent because 'the administrator was not on line. So, I phoned the 0800 complaints line to be met with total disregard. I was told " lots of people enjoy the product" and it was "just my taste". I asked what do I do and was told that I could "throw it away" and that they wouldn't issue a refund.

    I really expected better of Kelloggs.
  2. PaulMB

    PaulMB pfm Member

    Just don't buy it again. Hardly worth wasting your time and energy.
  3. richardg

    richardg Admonishtrator

    Upload youtube video of it in the bowl. Send link to Kelloggs, Wait for payment to arrive.
  4. hifi_dave

    hifi_dave Hi-Fi Retailer

    To my mind it is a trade description issue and I will be reporting it to the relevant authority. Not only that but I was expecting an offer to refund as other companies usually do if a consumer is dissatisfied.

    It is not just my 'taste' as it is truly horrible, slime.
  5. hifi_dave

    hifi_dave Hi-Fi Retailer

    Good idea. That will have to wait for the kids to visit at Easter because I really don't know how.
  6. Mr Cat

    Mr Cat Owner

    ah...I was going to suggest twitter instead of email...
  7. Guest432

    Guest432 Guest

    There's only one recipe for good porridge:

    Now throw it in the bin and put some bread in the toaster :)
  8. deanf

    deanf pfm Member

  9. Helmut

    Helmut pfm Member

    lolololol roflmao supalolz @ buying anything Kellogg's and expecting something remotely healthy.

    They do a cocopops porridge as well, my daughter has already spotted it with her eagle eyes. No thank you.
  10. Pinky

    Pinky In suspense, not compressed

    I tried this stuff a few months back and thought the same as you Dave. The remaining packs went in the bin. That'll teach me to be lazy and not do it as per thebiglebowski's recipe!
    Thinking about it now, may be I could have used it to repoint the stone wall in the garden.
  11. Minstrel SE

    Minstrel SE These go to eleven

    My grandad used to enjoy a proper bowl of porridge with salt :) Something about soaking the oats overnight.

    Im surprised you didnt get a voucher. They are usually quite keen to appease customers on these complaints lines.

    I dont think that many people complain. Some do make a career of it but I thought large companies had refunds built into the sales model
  12. Active Member

    (this is quite a while back) I always buy Scott's Porridge oats but was (as we do) browsing whilest the Mrs was shopping and thought I would give Morrisson's 'own label' oats a try. The quality of the oats was a really low standard and quite simply 'yuk'. I returned to the store when I could and explained that either there was something wrong with the oats or simply they were not nice to taste (I was being as polite as I could without swearing ie these are sh~t). The lady replied they didn't allow return simply on 'taste' however if they were as bad as I had stated she was happy to refund. I duly thanked her.

    Same again but not food - some AAA duracell batteries I purchased leaked but this time I phoned them (from the UK website details) and the lady I spoke to was super helpful, she apologised, took all the details from the packaging I (still) had and issued me with a voucher. The voucher when it arrived was worth much more than I payed for the batteries - so once again really impressed!

    I think you simply had someone just unhelpful on the day, as most companies bend over backwards to avoid any negative customer feedback, and with social media so active will just accomodate you to avoid it.
  13. Bob McC

    Bob McC Living the life of Riley

    get a life!
  14. Mr Cat

    Mr Cat Owner

    I make protein bars for work (mon-fri) and each one contains about 65g of rolled oats... but I just buy the cheapest ones going - something like 75p a kg...
  15. DavidY80

    DavidY80 Not RoHS Compliant

    Care to share the recipe, that's something I'd like to try?
  16. Mr Cat

    Mr Cat Owner

    yeah, no worries... I make a bacth of a sunday evening and make 5 balls :)

    about 350gr of rolled oats
    6 scoops of protein powder (I tend to use chocolate flavour)
    3 heaped table spoons of ground flax seeds
    5 teaspoons of cinnamon
    and mix all that together
    then I add in - mixed fruit like cranberrys, walnut pieces, desicated coconut, dried fruit like raisins, tropical fruits etc (tho, I tend to mix and match and buy what's on offer etc), dark choc chips -each one is about a palm full...and 5 pieces of cut up crystalized ginger..!
    mix these in too...
    then I add a couple of table spoons (well, some times upto 4) of honey - as this helps to bind it together...

    then I add a 250ml (you can buy packs of 3 for about 1.20) of alpro soy milk - normally choc flavour then mix it all together - and if you get the consistency right you will have a big ball of stickyness... I divide them to 5 and put themmin a foil tray - then pour some oats into the bowl and roll ball in so that they go smooth and are covered in oats...

    I then put them back in the foil tray and place in a carrier bacg and in the fridge... and they're good for a week - tho, they are better on the money than the friday... ! but fine for me :) and I have one around 9am - asnd lasts me until lunch at 1pm...

    you can also search on youtube for protein bars as there are different variations... :)
  17. doctorf

    doctorf left footed right winger

    My children, all now in their 20s, used to wonder what I had against Kelloggs.
    I used to tell them that Kelloggs were evil. That they made high carb cereals which should never be eaten for breakfast and that Kelloggs had brain-washed the world into thinking that their crap should be on every breakfast table.
    Perhaps a little OTT but nevertheless true to a degree.

  18. DavidY80

    DavidY80 Not RoHS Compliant

    Thanks Mr Cat!
  19. narabdela

    narabdela who?

    Nail on head. :)
  20. gassor

    gassor There may be more posts after this.

    LOL. I see Bob is going for the 'grump of the year' award again. Not much hope for the rest of us to get a look in :D

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