Jesus H. A mile away. That's outrageous.A mile away, seriously?
Eff me
BTW how much did you pay for the job?
Apart from £525 for assorted pipes and bit (?) everything else was itemised at r.r.p. in the quote (good and unusual point, I feel). Total paid = a shade under £4200, as boiler was a less powerful version of that quoted. No VAT, though that'll change very soon, I was told. Seemed reasonable and competitive compared to 2 slightly dissimilar quotes (no cylinder + cheaper boiler) in the summer.
Re. duff phone, he's prob. using his mate's one.
So at guess I'm think he's charged you about £2k for labour?
When I added up all those expensive bits (pump, Honeywell prog + 'stat, 3 x TRVs etc.) and the new 700 x700 rad + large cylinder, I figured out about a grand, plus any balance left over from the un-detailed £525 amount. 2 chaps, 2 days more or less; sounded about right.
He's not saving much by not charging vat Mike
I am though as labour is cheaper. I've always thought it immoral when VAT became charged on labour (can't remember who did it though).
Boiler around £1250 + horizontal terminal (whatever that is; it went in where the old one was); 2 x H zone valves £92 pump £158: bypass £55: cylinder £280: H time controls, wiring acc's £320: rad 125: 3 x TRVs £75: Magnaclean filter, cleaner and inhibitor £135: instal £985: pipe fittings & fixtures £525 (compression)
There you have it, Tony; lots of bits.
Labour isn't cheaper Mike the vat is lost on it ie he charges you his labour but he can't claim the vat on it back ie £1000 labour inc vat is £1200 but he can claim £200 back ergo the cost for labour is £1000
If it were me, I would go round to his house and wait for him to come home. I would then, figuratively, drag him round to my house to at least have a good look at was was going on.I thought I had a handles of this, Tony; i.e. if his labour charge is £1000 (no VAT), he gets £1000. If VAT is added, it's £1200 to the customer. He claims £200 back so makes a killing. I thought VAT reclaim was only on materials. Obv. I'm all askew with this but Not really sure of anything at the mo' (brain freeze )
Yes, I did think he was gilding the lily a bit on prices (as of October'22) but was prepared for a little leeway (i.e. 'extra' for him) in the light of previous quotes and misquotes (one sent a 'reminder' letter adding a couple of hundred to his quote !!!!; Maybe it's Norfolk????)
From your comments and prices, I'd say it was a good installation for him which should involve some feedback/aftercare/communication whatever.
If it were me, I would go round to his house and wait for him to come home.
Mike don’t go to the guy’s house mate.
I thought I had a handles of this, Tony; i.e. if his labour charge is £1000 (no VAT), he gets £1000. If VAT is added, it's £1200 to the customer. He claims £200 back so makes a killing. I thought VAT reclaim was only on materials. Obv. I'm all askew with this but Not really sure of anything at the mo' (brain freeze )
Yes, I did think he was gilding the lily a bit on prices (as of October'22) but was prepared for a little leeway (i.e. 'extra' for him) in the light of previous quotes and misquotes (one sent a 'reminder' letter adding a couple of hundred to his quote !!!!; Maybe it's Norfolk????)
From your comments and prices, I'd say it was a good installation for him which should involve some feedback/aftercare/communication whatever.
Mondays been and gone, did the plumber come over yesterday as he promised??
Fingers crossed. Plan C sounds drastic. I would be tempted to try a leak detector first in case it's not a big job to fix. Hopefully in the summer!
I’ll be amazed if the boiler doesn’t chuck it, sounds like a right bodge.