Nick_G
pfm Member
Hi all.
I got redirected from my Yahoo Mail page earlier to a warning page suggesting that this Mac was infected with three trojans. Not trusting this, I decided to do a scan with Bitdefender. However, it froze partway through the scan and hovering the cursor over the icon in the menu bar showed the spinning beach ball. Somehow I managed to get out of this by force quitting several times and relaunching, only to apparently end up with two copies showing up.
I then upgraded to the latest macOs Mojave, which seemed to clear up the double-copy problem. However, on trying another system scan I'm back to square one with the app freezing partway through the scan and now, after force quitting it bounces in the dock for a while and then appears to stop, without launching. It shows up as 'application not responding' so it is still stuck. Force quitting it causes it to shut down and then immediately try to relaunch before getting stuck again.
Any ideas please? It seems to be stuck in some sort of loop.
I got redirected from my Yahoo Mail page earlier to a warning page suggesting that this Mac was infected with three trojans. Not trusting this, I decided to do a scan with Bitdefender. However, it froze partway through the scan and hovering the cursor over the icon in the menu bar showed the spinning beach ball. Somehow I managed to get out of this by force quitting several times and relaunching, only to apparently end up with two copies showing up.
I then upgraded to the latest macOs Mojave, which seemed to clear up the double-copy problem. However, on trying another system scan I'm back to square one with the app freezing partway through the scan and now, after force quitting it bounces in the dock for a while and then appears to stop, without launching. It shows up as 'application not responding' so it is still stuck. Force quitting it causes it to shut down and then immediately try to relaunch before getting stuck again.
Any ideas please? It seems to be stuck in some sort of loop.