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Apple stole his music

I'd heard similar elsewhere and it is one reason I won't go anywhere near their Music streaming service or iTunes Match. I also have a good backup strategy, but I had that anyway. Someone really needs to sue the living crap out of them for this as it is just bad/wrong/stupid, and to a ridiculous extent. I honestly don't know what they are thinking. Why do this? The way the 'match' thing works should be fully and clearly explained and no computer should ever delete any user data without direct, clearly worded warning notices. This stuff should only ever be an option that is enabled with the user's full knowledge and express permission. I really do hope someone takes them on over it as they need a bloody good slap for being so utterly insane. It really is the polar opposite of what a computer should do!

PS I like the 'Terms of use, abridged' image.
 
Why on Earth would you put your music collection in the hands of somebody else. "Here, oh massive multi national, take my LPs and look after them for me, while I pay you money for the privilege. Oh, they've gone"
 
Oh this thread should be made a sticky as a warning to all those advocating "the cloud" and the benefits of streaming?
 
What else does "Remove Download" mean? It's pretty obvious to me (and quite a few others) that "Remove download" is going to... well... remove your download. Its a space-saving measure. I suppose the dialog telling the user this could be more succinct.

Remove Download will send the local file from your hard drive to your Trash. It won't delete the file until you empty your Trash. The reference to the track is still in your library — so you can stream that track directly from iCloud Music Library.

I'm not defending Apple, but I am sure not going to run to defend a person (incidentally, who had backups) and not knowing what "Remove download" means.

Storm in a teacup. In fact just a light drizzle rather than a storm.
 
What else does "Remove Download" mean? It's pretty obvious to me (and quite a few others) that "Remove download" is going to... well... remove your download.

Well yes, but the writer of the article defending Apple seems to be suggesting that the blogger lost his original files this way - the files that he ripped and uploaded.

And yes, not a huge deal perhaps but I can see how that would be annoying.
 
It's not exactly El Reg Style "Apple STOLE My Music... Bwahahahaha!" stuff though is it?

Apple will in all honesty rewrite the dialog or maybe even put in a second "Are you sure?" Clarifier and everyone will move on.

It goes to show that most people are best not trusted with managing large amounts of their own home stored content. I find it a chore and I am used backups and have Terabytes of my own sample libraries to manage... which just got farmed out to a offsite commercial cloud storage service. There are server farms that specialise in this stuff. I dont need to do that. Its much the same as Apple iTune Match. They have the servers, they have the resources.

Not a thing for the EAC-WAV-storing fruit-loops though.
 
It goes to show that most people are best not trusted with managing large amounts of their own home stored content. I find it a chore and I am used backups and have Terabytes of my own sample libraries to manage... which just got farmed out to a offsite commercial cloud storage service. There are server farms that specialise in this stuff. I dont need to do that. Its much the same as Apple iTune Match. They have the servers, they have the resources.

100% this ^^^^ It's always someone else's fault these days!
 
"Remove Download" appears to be just plain wrong. "Remove Original" or "Remove Local Copy" would be more accurate.
Of course there is a worse possibility, that Apple had silently replaced the local file with a similar file downloaded from the Cloud and then offered to remove that one, in which case "Remove Download" is correct but only because they had already sabotaged the computer
 
What else does "Remove Download" mean? It's pretty obvious to me (and quite a few others) that "Remove download" is going to... well... remove your download. Its a space-saving measure. I suppose the dialog telling the user this could be more succinct.

Remove Download will send the local file from your hard drive to your Trash. It won't delete the file until you empty your Trash. The reference to the track is still in your library — so you can stream that track directly from iCloud Music Library.

I'm not defending Apple, but I am sure not going to run to defend a person (incidentally, who had backups) and not knowing what "Remove download" means.

Storm in a teacup. In fact just a light drizzle rather than a storm.

This. Exactly this. Top post.
 
"Remove Download" appears to be just plain wrong. "Remove Original" or "Remove Local Copy" would be more accurate.
Of course there is a worse possibility, that Apple had silently replaced the local file with a similar file downloaded from the Cloud and then offered to remove that one, in which case "Remove Download" is correct but only because they had already sabotaged the computer

The big flashing warning should be for deleting the original high-resolution source. Something along the lines of "Apple was unable to find a match for this music file so is uploading it to iCloud in a lossy format, are you sure you wish to delete your full resolution master?" or "This music file is in a higher resolution and better sound quality than Apple provides with iTunes match, are you sure you wish to permanently delete it from your hard drive?". There may be a way of tightening that wording slightly, but this is the message that needs to be got across. It is just basic unambiguous user interface design.
 
Its definitely a service designed for people like me that rarely leave the Apple Music or Tidal landing Page. I think I did it the other day because Keisha had dropped off the bottom of the list when Prince Died and Beyonce's Lemonade came out. But usually what I am looking for is on the playlist page. Its why I wont be renewing Roon or having any locally stored music.

For the record Apple 256Kbps and Tidal 320Kbps or whatever sounds great. I really don't have a problem with it. Its clean, undistorted, lots of detail and not too "hot" with grain or zing like a lot of audiophile systems I hear. Plus I'd not want to chew through my 4G data bandwidth with lossless 24/96Kbps that dont sound much different to be honest so I stick with the cheaper service.

I cannot remember the last time I bothered searching for a particular mix or mastering let alone listened to a Blue Note Jazz. I think when I sold off all my vinyls last year.

Maybe I'll come around but my listening habits are pretty unchoosy and I dont really like to hoard anymore. The vitriol I see over this incident sort-of makes me glad I am not in that hoarding mindset. Disappointment's a bitch. Right now I am never disappointed. I press play and something nice comes out and I think that is what Apple and Tidal is really good at.

I like that Apple still massively innovates. I really like that I can control it all from my Gold Apple Watch and matching gold iPhone SE with no need for the complexity of what people here have in their living rooms.
 
The vitriol I see over this incident sort-of makes me glad I am not in that hoarding mindset.

The vitriol is interesting, especially since the guy didn't actually lose his music: like most people, he had it backed up. I think it speaks to an anxiety some of us have about how porous the line has become between Stuff That I Have On My Computer and Stuff That Exists Out There, as well as confusion about who owns what, including personal data. Apple are pretty good as far as I know about not stealing your data, but they really do like to control your Stuff.
 


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