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Another Ebay scam

Discussion in 'audio' started by k90tour, Feb 21, 2020.

  1. kensalriser

    kensalriser pfm Member

    Did you investigate?
     
  2. oddrodedandy

    oddrodedandy Member

    parcelforce have been brilliant and gone through their records and produced proof of delivery for me. I am hopeful the charge will be reversed, and the seller sanctioned.
     
  3. Guinnless

    Guinnless pfm Member

    My comment was a supposition of what may have happened base on my experience.
     
  4. Whizzy

    Whizzy pfm Member

    Good news, let us know how you get on.
     
  5. oddrodedandy

    oddrodedandy Member

    Well started off so well on the phone. But now eBay aren’t replying to email messages after saying they’d look favourably on the case. I guess that might mean looking at the evidence and saying ‘poor chap’
     
  6. kensalriser

    kensalriser pfm Member

    If eBay don't give you satisfaction you can still pursue it through small claims providing you have the recipient's name and address - given the Parcelforce evidence it's hard to see how you wouldn't get a judgment.
     
  7. Whizzy

    Whizzy pfm Member

    Sometimes eBay can be very slow and although you have to negotiate a torturous labyrinth of processes it is possible to contact them by phone. Good luck.
     
  8. sktn77a

    sktn77a pfm Member

    My experience, too.
     
  9. flutteringwow

    flutteringwow Platinum Ears

    Do the Live Chat early in the morning around 9am, and quite often get someone in the Ireland office, who will sort it. Some time it takes multiple attempts. Avoid any one with an Asian sounding name, and keep trying till you get a name that sounds like they would be Ireland based.
     
    Whizzy likes this.
  10. oddrodedandy

    oddrodedandy Member

    I got all my money back, and the dispute fee. So well done eBay in this case. But in future if I sell hifi or anything valuable actually, it won’t be on there.
     
  11. wd40addict

    wd40addict pfm Member

    In my experience only the Irish have any power, the rest are a script reading waste of time. A few years ago my cousin died and he had a very active eBay account with plenty of items, inc Hi-Fi, still up for sale.

    In those days eBay and PayPal were one and the same and we had no idea how much money was in the account. I got the impression that eBay had never thought of anyone dieing. Multiple times I was asked why don't I log in and shut the account, and multiple times I told them I didn't know the password.

    Talking to India was groundhog day every time and emails were clearly just being scanned electronically for key phrases such as 'closing account' and automatic replies sent.

    Eventually, after about 2 months, I got a call from a lady in Ireland at about 6pm (!) one evening - everything was sorted by the next day!
     
    flutteringwow likes this.

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