kensalriser
pfm Member
The "buyer" paid by PayPal and then collected it and then said his PayPal account was hacked...??
Did you investigate?
The "buyer" paid by PayPal and then collected it and then said his PayPal account was hacked...??
I think I'm right in saying that when collecting an item in person that eBay now send buyers a barcode which the seller is supposed to scan to prove the item has been collected by the intended recipient. In the above case that should surely put the onus firmly on eBay/PayPal to bare the cost as it at it them who would have been jumped not the seller.
Try contacting Parcelforce customer service as they might be able to trace the transaction from an email to you or the delivery address as they may well have access to older records that you cannot access from the internet and so allow you to prove delivery.
My comment was a supposition of what may have happened base on my experience.Did you investigate?
parcelforce have been brilliant and gone through their records and produced proof of delivery for me. I am hopeful the charge will be reversed, and the seller sanctioned.
Well started off so well on the phone. But now eBay aren’t replying to email messages after saying they’d look favourably on the case. I guess that might mean looking at the evidence and saying ‘poor chap’Good news, let us know how you get on.
Sometimes eBay can be very slow and although you have to negotiate a torturous labyrinth of processes it is possible to contact them by phone. Good luck.
Well started off so well on the phone. But now eBay aren’t replying to email messages after saying they’d look favourably on the case. I guess that might mean looking at the evidence and saying ‘poor chap’
Avoid any one with an Asian sounding name, and keep trying till you get a name that sounds like they would be Ireland based.