That's shocking! Is this type of landlord behaviour normal or rare?
Daughter is here now, she has told me that the landlord says that £600 is below the area average so the rent is increasing in August to £750. She apparently went to the council to go on the public housing list but they have told her that she needs the letter from the landlord to give the reason she is leaving private rent, she is leaving due to non affordability. He is not giving her a letter till she leaves, they won't register her till she is out, homeless before any help. It is scandalous but those are the rules apparently as was told to her.