It sounds like you're missing the mid-bass part of the audio spectrum. This is between 50-100Hz, and critically important for perceived weight or gravitas of music. This is most likely a room effect, which you should be able to measure with REW or even a simple SPL meter and a frequency sweep.
Coincidentally, I bought Naim amps to overcome a degree of bass-shyness in my previous house. The Sonus Faber Concertos I ran had no problem reproducing notes down to 40Hz, but when I measured their in-room response, I had a 18dB suck-out centred at 80Hz. I found the AWOL midbass in the room below.
Sometimes, only a change of room will fix the problem.