It appears eBay are now holding onto funds on items sold, I recently sold an item and am still waiting for eBay to transfer funds to my bank account even though I’ve used eBay for high value sale and purchase in the past.
I could understand if I was a new seller but this is taking the piss.
I thought PayPal was bad enough and with their extortionate fees I’ll be re thinking my future with eBay.
It’s just not cricket.
This new system SUCKS
They stopped payments to me mid February, claiming that they could not confirm my identity......after 12 years.
Clearly not the only person with this problem as there are other complaints on Twitter etc and more than one agent admitted as such.
I have done everything asked of me and spent around 10 hours on the phone to numerous agents. All of them agree that I am right and there is no problem, apart from their auto system having a hick up.
This is because I have a middle name, not used, but it is on my passport (which I had to upload) and their machine algorithm rejects me for that. Tried entering it, even though they say it's not a requirement. Fails.
They also don't tell you that they need 2 pages from your passport, not just a photo. More days wasted.
Customer service say it's managed payments who need to deal with it. Managed payments say it's a back office problem. Back office say they will call me and sort it. They never do.
A managed payments agent in USA told me, 2 days ago, that she had found a way to release my money. It didn't work. She told me it would take 2-3 days to get it but no sign of it at all on my payments statement so it is not going to happen.
I keep getting told that there is no manual over ride option for a manager to get my money released.
Anybody had good results from Facebook Market place?