The valve cages on 509s are challenging to remove and fit- had to buy a ridiculously long screwdriver capable of getting through the slits to the very inaccessible screws which are then murder to seat to put the cages back on.
Nagra Boy, I sincerely hope the dealer immediately replaces the amps with a fresh pair!
Hope you get it sorted. I have long pz4 and pz6 screwdrivers for just this sort of thing- they're cheap from rs.
Hi,
Glad you got things sorted, Quad are a great company.
Once you get your replacement remember to run them in as per the manual.
I let mine run in for about 16 hours, but 12 hours is fine, no input from the source, just everything switched on and left as below, and yes they get hot.
Cheers
John
Warming up (or running in) should always be done with the volume control at zero. Always remember to switch the power amplifiers off when they are not in use.
Running In New Equipment Most high fidelity equipment works better after it has been run in. With valve amplifiers running in is very important. Valve components work at high voltages and temperatures and when new they should spend an extended period at those temperatures to bed in. This is especially the case with the output valves and the output transformer.
We recommend a running in period of at least four and preferably twelve hours before you first use the equipment. If you decide to run in your equipment for this extended period, make doubly sure that all the safety conditions covered in this manual are fully met. Supervise the equipment for the first hour or so and if you have to leave the equipment unattended thereafter, have someone look in every so often to make sure all is well.
As of tonight I'm utterly..... incoherent..... due to champagne and gin,
Hi,
Glad you got things sorted, Quad are a great company.
Once you get your replacement remember to run them in as per the manual.
I let mine run in for about 16 hours, but 12 hours is fine, no input from the source, just everything switched on and left as below, and yes they get hot.
Cheers
John
Warming up (or running in) should always be done with the volume control at zero. Always remember to switch the power amplifiers off when they are not in use.
Running In New Equipment Most high fidelity equipment works better after it has been run in. With valve amplifiers running in is very important. Valve components work at high voltages and temperatures and when new they should spend an extended period at those temperatures to bed in. This is especially the case with the output valves and the output transformer.
We recommend a running in period of at least four and preferably twelve hours before you first use the equipment. If you decide to run in your equipment for this extended period, make doubly sure that all the safety conditions covered in this manual are fully met. Supervise the equipment for the first hour or so and if you have to leave the equipment unattended thereafter, have someone look in every so often to make sure all is well.
CorrectI'M just surprised/disappointed that you weren't given two new, with consecutive serial numbers - it will affect selling price in the future. Just smacks of cheapskate action by Quad to a quality control problem.
The hifi shop is inbetween, isn't it?I'M just surprised/disappointed that you weren't given two new, with consecutive serial numbers - it will affect selling price in the future. Just smacks of cheapskate action by Quad to a quality control problem.
* Update *
Had a phone call from the dealer this morning who called on his day off. He spoke to Quad and they are sending a single mono to the dealer next Tuesday. The dealer will run the amp for a couple of hours to make sure it’s ok and all being well, it should be delivered to me next Thursday. Things would happen even more quickly if not for the Christmas period. All in all, a very good response that has put me at ease.
The hifi shop is inbetween, isn't it?
The current Quad IIs are TdP redesigned/tweaked aren't they? I’m sure he was involved somewhere, i.e. these aren’t the original untouched Walker design. The run-in info is decidedly odd. Are they maybe expecting the end-user to ensure the transformer potting compound has got to exactly where it should?! Even then I can’t see any reason for not listening to it!
PS Leaving any valve amp for 12 hours likely unattended is actually the very last advice I’d give to anyone.
To me it sounds like Quad made the decision
A far cry from when I called Quad (a few years ago ) and the phone was answered by Peter Walker, willing to help with a pair of amps which must have been over twenty years old at the time - lovely chap, different times, great loss.
Yes, the dealer should be making sure that the amps work before delivery. Even more significant is that Quad should be making sure that a copy of an iconic product is checked on arrival from China.
Non consecutive numbers will affect future selling price, dealer will be aware of this (as will Quad). Unless neither dealer or Quad expect these amps to be worth having a few years down the line.
Say again - cheapskates.