deebster
Half Man Half Biscuit
My daughter's phone turned off whilst in her bag at school and now won't turn on either when charging or not. I say charging but connecting it with either of two known to be working chargers there's no indication on the screen that it is charging.
I've tried cleaning out the charger socket and some fluff did come out but still no joy, and a hard reset hasn't helped either. Any suggestions to try and kick it back into life?
It's never been backed up to a Mac (I know, I did ask her to but it never happened), though I think judging by the notifications from Apple to upgrade storage it is being backed up to Apple's servers. Hoping that means she won't lose anything if it needs wiping, but also hoping it won't need it.
What's the deal if this goes to Apple to be repaired? Is it covered in some way by the 6 year warranty (wrong word maybe but the ruling I've seen mentioned on here somewhere)? It was bought second hand though if this changes anything.
Thanks for any help folks. She's very careful with it so it hasn't been intentionally abused but she's a bit upset, bless her.
I've tried cleaning out the charger socket and some fluff did come out but still no joy, and a hard reset hasn't helped either. Any suggestions to try and kick it back into life?
It's never been backed up to a Mac (I know, I did ask her to but it never happened), though I think judging by the notifications from Apple to upgrade storage it is being backed up to Apple's servers. Hoping that means she won't lose anything if it needs wiping, but also hoping it won't need it.
What's the deal if this goes to Apple to be repaired? Is it covered in some way by the 6 year warranty (wrong word maybe but the ruling I've seen mentioned on here somewhere)? It was bought second hand though if this changes anything.
Thanks for any help folks. She's very careful with it so it hasn't been intentionally abused but she's a bit upset, bless her.