The problem is I don’t have a Windows computer and can’t replicate the issue here on either iOS using Safari or Chrome, or MacOS using Safari or Chrome, or on my Raspberry Pi 4 using Chromium. Everything just works as it should here.
I’m now also now aware of two users who can’t log in for whatever reason, which again I can not explain and I can not replicate here.
There may be an issue with the mail relay (notifications etc), but really that is another issue, and again one I am struggling to replicate or diagnose as to be honest my own email functionality has been a total mess for months (since the first server migration). I moved it to another provider over the weekend so I’m only just getting used to that setup and I can’t be sure what is failing where at this point. If
If there is anyone with proper IT experience with the Windows related issue please could they try fault-finding it I’d be interested in their findings. Until I understand what exactly whatever browser is rejecting or failing to process I can’t really do much more as basically the site is working!
In the meantime:
a) Clear all cookies.
b) Turn off any ad-blocker or anything else that may stop cookies working/saving (or white-list pinkfishmedia.net).
c) Ensure any old bookmarks point to ‘pinkfishmedia.net’, i.e. without ‘www’ at the front. In fact just log in by typing ‘pinkfishmedia.net’ in the browser bar for the time being, forget any old bookmarks.
d) Reboot your computer.
I get the impression that is fixing it for many users.
If after doing all that there is still a problem please list your operating system version, your browser version and whether you have any plug-ins or whatever installed. Without knowing exactly what isn’t working there isn’t much hope of diagnosing the issue.