That is a valuable question. Can I keep it?I like some Veblen goods but why do they have to be so damned expensive!?!
Joe
Had the complete opposite when I have dealt with Naim service, always found them polite, quick to respond & very helpful, though this of late, their service must have improved, 15 years is a long time to judge, quashed a few Naim myths for me a long the way, hardly sounds like a company out to get you.I rang Naim a couple of times around 15 years ago they were truly terrible to deal with. bunch of A-holes.
Meridian on the other hand were great to deal with direct (probably 20 years ago)
Johny from Audio origami is a great guy to deal with. Very interesting funny top guy. Most impressed with his customer service.
I don’t understand this thread. It sets itself out to be about ethics (somewhat strangely) and then the thread, almost immediately, morphs into one about back up service; which I would say is a separate issue from whether a company is acting in an ethical manner (well, outside of the audio industry it is).
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In the past I have always found Naim to offer excellent service but I recently had a query and subsequently left a voicemail and emailed them - no reply to either. How times change .
I don’t understand this thread. It sets itself out to be about ethics (somewhat strangely) and then the thread, almost immediately, morphs into one about back up service; which I would say is a separate issue from whether a company is acting in an ethical manner
I don’t understand this thread. It sets itself out to be about ethics (somewhat strangely) and then the thread, almost immediately, morphs into one about back up service; which I would say is a separate issue from whether a company is acting in an ethical manner (well, outside of the audio industry it is)....
I recall when Ayre and Lexicon both rebadged an Oppo player. They added no value beyond a fancy case, and marked up the price ridiculously!
BTW, nice work by your lot today. A well-earned a point versus Arsenal!
Crossing over from another thread, it is seen as ethical then to con people into believing that the impossible not only happens but can benefit your hi fi and be bought by the metre? All on the back of endless advertising, bought reviews and Chinese whispers on forums which have given such expectation bias to many that they actually believe it?
It wasn't that long ago (or was it?) that nearly all hi-fi and TVs etc. came with a proper user manual full of schematics and circuit diagrams sufficient to enable a competent person to carry out diagnostics and undertake repairs.I'll give Sugden a vote for sending me the schematic of my amplifier when I asked!
BugBear
You obsess about the wrong symptom, like treating the toothache while ignoring the gaping, suppurating chest wound.
A somewhat deeper ethical concern is distributors on the other side of the world holding some parts of audio to ransom: if it ain't big, hot, heavy, shiny, or costs less than a Ferrari, they ain't interested. Rules about 0.5W stand-by, be damned - they demand an amp that puts out more heat than the surface of the sun, even when it's asleep. Why? Because it can!
Those demands so dominate the production of smaller companies they have to jettison the products that attracted their original core buyers. Then, when that market has grown tired of your product and moved on, goodbye cruel world.
Audio in the West today is like a bespoke Northampton shoemaker, producing extremely expensive handmade shoes to someone who made their fortune running a sweatshop that makes cheap shoes destined for Shoe Zone... in Northampton.
But for how long is "made in Northampton" (or increasingly "designed in Northampton") going to continue to add value for a few in the East for a product that can and is being designed and manufactured more efficiently and cheaply locally in the East? At some point reverence, if that is what it is, for something that ceased to exist in the West decades ago must surely register?Audio in the West today is like a bespoke Northampton shoemaker, producing extremely expensive handmade shoes to someone who made their fortune running a sweatshop that makes cheap shoes destined for Shoe Zone... in Northampton.
You obsess about the wrong symptom, like treating the toothache while ignoring the gaping, suppurating chest wound.
A somewhat deeper ethical concern is distributors on the other side of the world holding some parts of audio to ransom: if it ain't big, hot, heavy, shiny, or costs less than a Ferrari, they ain't interested. Rules about 0.5W stand-by, be damned - they demand an amp that puts out more heat than the surface of the sun, even when it's asleep. Why? Because it can!
Those demands so dominate the production of smaller companies they have to jettison the products that attracted their original core buyers. Then, when that market has grown tired of your product and moved on, goodbye cruel world.
Audio in the West today is like a bespoke Northampton shoemaker, producing extremely expensive handmade shoes to someone who made their fortune running a sweatshop that makes cheap shoes destined for Shoe Zone... in Northampton.