Suffolk Tony
Aim low, achieve your goals, avoid disappointment.
OK, I know they're pretty expensive, but I've just had excellent service from Berghaus. I have an ancient Goretex coat, must be well over fifteen years old, & when I went to put it on the other day I noticed the bottom of the zip and part of the coat was badly chewed up. Didn't look like something the dogs would do, so I suspect it must have been caught in the car door.
I was prepared to ditch it, but on the off-chance I messaged Berghaus. They promptly replied, & after sending them a photo of the damage they confirmed they'd be able to repair it, no charge!
I got the coat back the other day after a fortnight away & it looks new - new zip, no sign of the holes.
Really first-class service!
I was prepared to ditch it, but on the off-chance I messaged Berghaus. They promptly replied, & after sending them a photo of the damage they confirmed they'd be able to repair it, no charge!
I got the coat back the other day after a fortnight away & it looks new - new zip, no sign of the holes.
Really first-class service!